Returns & Exchanges
At Walt's Used Workwear, we stand by the durability of our pre-owned gear and offer a 30-day return window for items in their original sold condition. If your rugged apparel doesn't fit the job, we are committed to making it right through an exchange or a full refund.
Initiate Your Request
Log into your account portal and select the specific order number to request a Return Merchandise Authorization (RMA) number.
Pack Your Gear
Place the unwashed, unworn workwear into the original packaging or a durable mailer, ensuring all original tags and the RMA slip are included.
Ship It Back
Affix the prepaid shipping label provided via email and drop the package off at any authorized carrier location within 7 business days.
Inspection and Refund
Once our warehouse team verifies the condition of the garment, we will process your refund or ship your exchange within 3 to 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing